🇮🇪 We’re exhibiting at FTE EMEA / Ancillary & Retailing in Dublin
We’re exhibiting at FTE EMEA/Ancillary & Retailing in Dublin. See event →
Privacy Policy
Last Updated: May 27, 2026
Effective Date: May 27, 2026
Last Updated: May 27, 2026
Effective Date: May 27, 2026
1. Introduction
1. Introduction
This Privacy Policy explains how Movmo, a brand of B and W Travel Company and a DBA of B & W Travel Company ("Movmo," "we," "us," or "our") collects, uses, discloses, and protects personal data when you use the Movmo platform and related services (the "Service").
This policy is provided to meet transparency requirements under the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This Privacy Policy explains how Movmo, a brand of B and W Travel Company and a DBA of B & W Travel Company ("Movmo," "we," "us," or "our") collects, uses, discloses, and protects personal data when you use the Movmo platform and related services (the "Service").
This policy is provided to meet transparency requirements under the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Our Role Under Data Protection Law
2. Our Role Under Data Protection Law
Movmo, a brand of B and W Travel Company and a DBA of B & W Travel Company, is the data controller for personal data processed through the Service.
Movmo, a brand of B and W Travel Company and a DBA of B & W Travel Company, is the data controller for personal data processed through the Service.
Depending on the context:
Depending on the context:
•
•
Movmo acts as a data controller for user account and profile data.
Movmo acts as a data controller for user account and profile data.
•
•
Movmo may act as a processor or joint controller when facilitating bookings with travel partners (including airlines and hotels).
Movmo may act as a processor or joint controller when facilitating bookings with travel partners (including airlines and hotels).
Travel partners act as independent controllers for data they receive and process in connection with reservations.
Travel partners act as independent controllers for data they receive and process in connection with reservations.
3. Personal Data We Collect
3. Personal Data We Collect
You may provide personal data to Movmo directly through our website or applications, or through an AI agent that you have authorized to interact with Movmo on your behalf (see Section 5(d) for further detail on AI-assisted interactions). The categories of personal data we collect, and the purposes for which we process it, are the same regardless of the channel used.
You may provide personal data to Movmo directly through our website or applications, or through an AI agent that you have authorized to interact with Movmo on your behalf (see Section 5(d) for further detail on AI-assisted interactions). The categories of personal data we collect, and the purposes for which we process it, are the same regardless of the channel used.
We may collect the following categories of personal data:
We may collect the following categories of personal data:
a. Contact Information
a. Contact Information
•
•
Email address
Email address
•
•
Phone number
Phone number
b. Traveler Information
b. Traveler Information
•
•
Traveler names
Traveler names
•
•
Date of birth
Date of birth
•
•
Gender (where required by travel partners)
Gender (where required by travel partners)
•
•
Passport Number
Passport Number
•
•
Loyalty program details
Loyalty program details
•
•
Travel preferences
Travel preferences
c. Booking and Transaction Data
c. Booking and Transaction Data
•
•
Itinerary details
Itinerary details
•
•
Fare and booking references
Fare and booking references
•
•
Payment transaction metadata (payment details are tokenized)
Payment transaction metadata (payment details are tokenized)
d. Technical and Security Data
d. Technical and Security Data
•
•
Authentication events
Authentication events
•
•
Device and browser information
Device and browser information
•
•
Encrypted or hashed audit metadata (e.g., IP or user agent hashes)
Encrypted or hashed audit metadata (e.g., IP or user agent hashes)
4. Lawful Bases for Processing (GDPR Article 6)
4. Lawful Bases for Processing (GDPR Article 6)
Movmo processes personal data under the following lawful bases:
Movmo processes personal data under the following lawful bases:
a. Performance of a Contract — Article 6(1)(b)
a. Performance of a Contract — Article 6(1)(b)
We process personal data that is necessary to provide the Service, including:
We process personal data that is necessary to provide the Service, including:
•
•
creating and managing your Movmo account,
creating and managing your Movmo account,
•
•
authenticating users,
authenticating users,
•
•
storing traveler profiles, including profiles created or updated through AI-assisted interactions,
storing traveler profiles, including profiles created or updated through AI-assisted interactions,
•
•
transmitting booking data to travel partners (including airlines and hotels) to complete reservations,
transmitting booking data to travel partners (including airlines and hotels) to complete reservations,
•
•
processing payments and bookings.
processing payments and bookings.
This processing is required to perform the contract you enter into when using the Service.
This processing is required to perform the contract you enter into when using the Service.
b. Legal Obligations — Article 6(1)(c)
b. Legal Obligations — Article 6(1)(c)
We may process data to comply with legal, accounting, or regulatory obligations.
We may process data to comply with legal, accounting, or regulatory obligations.
c. Legitimate Interests — Article 6(1)(f)
c. Legitimate Interests — Article 6(1)(f)
We may process limited data for:
We may process limited data for:
•
•
fraud prevention,
fraud prevention,
•
•
security monitoring,
security monitoring,
•
•
service reliability and improvement.
service reliability and improvement.
These interests are balanced against your rights and freedoms.
These interests are balanced against your rights and freedoms.
d. Consent — Article 6(1)(a) (When Applicable)
d. Consent — Article 6(1)(a) (When Applicable)
We rely on consent only for optional processing activities, such as:
We rely on consent only for optional processing activities, such as:
•
•
marketing communications,
marketing communications,
•
•
non-essential analytics or personalization.
non-essential analytics or personalization.
Where consent is required, it is obtained separately and may be withdrawn at any time.
Where consent is required, it is obtained separately and may be withdrawn at any time.
5. Data Sharing and Disclosure
5. Data Sharing and Disclosure
We may share personal data with:
We may share personal data with:
a. Travel Partners
a. Travel Partners
Personal data necessary to complete bookings is shared with the travel partner (airline or hotel) you choose to book with. This sharing is required to perform the reservation contract.
Personal data necessary to complete bookings is shared with the travel partner (airline or hotel) you choose to book with. This sharing is required to perform the reservation contract.
b. Service Providers
b. Service Providers
Trusted vendors supporting:
Trusted vendors supporting:
•
•
authentication,
authentication,
•
•
payment processing,
payment processing,
•
•
infrastructure hosting,
infrastructure hosting,
•
•
security and fraud prevention.
security and fraud prevention.
•
•
third-party AI and conversational-agent providers.
third-party AI and conversational-agent providers.
c. Legal Authorities
c. Legal Authorities
Where required by law or to protect rights and safety.
Where required by law or to protect rights and safety.
d. AI-Assisted Interactions
d. AI-Assisted Interactions
For purposes of this policy, "AI agent" refers to third-party conversational AI services (including large language model providers) that you have authorized to interact with Movmo on your behalf.
When you interact with Movmo through an AI agent, the agent may transmit information you provide (including the personal data described in Section 3) to Movmo so that Movmo can create or update records on your Movmo profile.
Movmo engages third-party AI providers subject to their applicable service terms, which govern how those providers may process personal data transmitted through the integration. Personal data Movmo receives through AI-assisted interactions is subject to Movmo's retention, deletion, and data-subject-rights practices described in Sections 6 and 8.
Movmo does not use AI-assisted interactions for automated decision-making or profiling that produces legal or similarly significant effects on individuals (within the meaning of GDPR Article 22). The AI agent acts as a data-transmission channel; decisions regarding your Movmo profile are made by Movmo's service based on the data you provide.
California residents and other users with rights under applicable state laws regarding sensitive personal information (including government-issued identification numbers such as passport numbers, and dates of birth) may exercise those rights as described in Section 8 or by contacting privacy@movmo.io.
For purposes of this policy, "AI agent" refers to third-party conversational AI services (including large language model providers) that you have authorized to interact with Movmo on your behalf.
When you interact with Movmo through an AI agent, the agent may transmit information you provide (including the personal data described in Section 3) to Movmo so that Movmo can create or update records on your Movmo profile.
Movmo engages third-party AI providers subject to their applicable service terms, which govern how those providers may process personal data transmitted through the integration. Personal data Movmo receives through AI-assisted interactions is subject to Movmo's retention, deletion, and data-subject-rights practices described in Sections 6 and 8.
Movmo does not use AI-assisted interactions for automated decision-making or profiling that produces legal or similarly significant effects on individuals (within the meaning of GDPR Article 22). The AI agent acts as a data-transmission channel; decisions regarding your Movmo profile are made by Movmo's service based on the data you provide.
California residents and other users with rights under applicable state laws regarding sensitive personal information (including government-issued identification numbers such as passport numbers, and dates of birth) may exercise those rights as described in Section 8 or by contacting privacy@movmo.io.
6. Data Retention
6. Data Retention
We retain personal data only for as long as necessary to:
We retain personal data only for as long as necessary to:
•
•
provide the Service,
provide the Service,
•
•
comply with legal obligations,
comply with legal obligations,
•
•
resolve disputes,
resolve disputes,
•
•
enforce agreements.
enforce agreements.
In general, account, profile, and traveler-identity data is retained for the duration of your active Movmo account and may be retained for a limited period following account closure as necessary to satisfy the purposes listed above. Booking and transaction records are retained for periods required by applicable tax, accounting, and consumer-protection laws.
In general, account, profile, and traveler-identity data is retained for the duration of your active Movmo account and may be retained for a limited period following account closure as necessary to satisfy the purposes listed above. Booking and transaction records are retained for periods required by applicable tax, accounting, and consumer-protection laws.
7. Security Measures
7. Security Measures
Movmo implements industry-standard security measures, including:
Movmo implements industry-standard security measures, including:
•
•
encryption of personal data at rest and in transit,
encryption of personal data at rest and in transit,
•
•
tokenization of payment data,
tokenization of payment data,
•
•
access controls and audit logging.
access controls and audit logging.
8. Your Rights (GDPR)
8. Your Rights (GDPR)
Depending on your jurisdiction, you may have the right to:
Depending on your jurisdiction, you may have the right to:
•
•
access your personal data,
access your personal data,
•
•
correct inaccurate data,
correct inaccurate data,
•
•
request deletion (subject to legal limitations),
request deletion (subject to legal limitations),
•
•
restrict or object to certain processing,
restrict or object to certain processing,
•
•
data portability,
data portability,
•
•
withdraw consent where processing is based on consent.
withdraw consent where processing is based on consent.
These rights apply to all personal data Movmo holds about you, regardless of how it was collected (including via AI agents).
These rights apply to all personal data Movmo holds about you, regardless of how it was collected (including via AI agents).
Requests can be made at: privacy@movmo.io
Requests can be made at: privacy@movmo.io
9. International Transfers
9. International Transfers
Personal data may be processed in jurisdictions outside your country of residence, including by AI service providers and other vendors operating outside the European Economic Area. Where required by applicable law, appropriate safeguards are applied to such transfers.
Personal data may be processed in jurisdictions outside your country of residence, including by AI service providers and other vendors operating outside the European Economic Area. Where required by applicable law, appropriate safeguards are applied to such transfers.
10. Changes to This Policy
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated appropriately.
We may update this Privacy Policy from time to time. Material changes will be communicated appropriately.
11. Contact Us
11. Contact Us
Movmo (a brand of B and W Travel Company, DBA B & W Travel Company)
131 Continental Dr, Suite 305
Newark, Delaware 19713
Email: privacy@movmo.io
Movmo (a brand of B and W Travel Company, DBA B & W Travel Company)
131 Continental Dr, Suite 305
Newark, Delaware 19713
Email: privacy@movmo.io